1) Prices listed online are based on accurate information submitted by the customer. Prices can change on the day you sell your phone based on our evaluation or inaccurate information provided.
2) We won't accept stolen/blacklisted/locked/iCloud locked devices. Faulty phones will be accepted, depending on the condition of the device. Please provide as much information before submitting a request to save on any disappointment on the day.
3) All devices are thoroughly checked over using in-depth tools/software. We ask that all devices are brought into us with at least 20% battery life. This will reduce the time to test the device and minimise the time to sell your device to us.
4) Two forms of ID MUST be provided on the day you sell your device. This needs to be photo ID and proof of address. If this can't be provided we won't purchase your device.
*We compare our prices against two major high street shops and www.sellmymobile.com who act as an online comparison for selling your gadgets.
** Please note that if you're selling a SAMSUNG device with a broken back glass, but the rest of the phone is still fully functional, we'll consider this as a working phone, NOT a faulty phone. Please bear in mind that the buying cost will be reduced, but not as low as a faulty device.